A comprehensive toolkit for developing an ISO9001:2000 quality system!
Have you considered developing a quality management system for your business - but are concerned about the time, money or expertise needed?
Quality Manager is a tried and tested solution that may be just the answer you are looking for.
Through many years of experience in quality management, we have identified 5 stages in developing a quality system - Understanding, Planning, Documenting, Implementing and Verifying. The award-winning Quality Manager provides guidance and tools to help at every stage - just add your unique knowledge of your own business!
Improve your understanding
The Electronic Book explains basic concepts, the development of a quality management system, tools and techniques, and traps to avoid. It also includes chapters on the requirements of each clause in ISO 9001:2000 - each chapter having a summary, a discussion, references to other compliance standards, a case study, an activity plan, and links to sample documents and other tools. A series of Training Presentations explain the theory and practice of many aspects of quality management and achieving continuous improvement. These presentations will help you to implement, check and further improve your system with enthusiasm and confidence.
Plan your system
Various tools provide you with a framework to assess your current situation, and plan your system methodically. These include a detailed Gap Analysis chart, and a Project Plan .
Case studies illustrate the application of quality systems in a wide range of industries and business types.
Document your system
ISO 9001 has some compulsory requirements for documentation, and other documents are optional. Quality Manager includes a huge range of Sample Documents . These are professionally designed and ready for easy customizing using your familiar word processor! There are sample policy documents (including a compiled quality manual ) and a large selection of procedures and process plans that include:
- Control of documents
- Control of records
- Control of nonconforming product
- Internal audits
- Corrective action
- Preventive action
- Design and development
- Data backup
- Induction
- Objective planning
- Product recall
The procedures and plans are in a variety of text, tabular and flow chart formats to illustrate the options open to you. These documents not only look good, but make navigating and data entry easy. The Help file shares some of our secrets - providing useful tips on getting more from your word processor.
Put it into practice
Your system needs to be implemented and checked or verified that it is working effectively. Forms and checklists help to prompt action and are essential to record what took place. 60 samples include:
- Master document list
- Improvement request / NCR
- Audit record
- Maintenance / calibration checklist
- Training record
- Personal development plan
- Customer survey
- Supplier assessment
- Project plan
- Contract variation
- Monitoring and measurement plan
Numerous other Tools are provided to help with your practical implementation. These include: Excel workbooks, PowerPoint presentations to use in training staff, and a full version of Qudos Risk Assessor - this is a database for logging hazards and then assessing the risk they pose in a very effective and efficient manner. Multiple categories may be established, and user-defined sets of values created for likelihood, consequence and risk level (default values are provided). The software automatically inserts a risk level from a matrix. A Master assessment may be set for each category. This may be used as a template for other assessments, which saves data entry time and helps ensure consistency.
Bonus!
A trial version of the Smart Draw graphics application is included. This product can be used to generate flow charts and other graphics, and some completed examples are also provided in both Smart Draw and Visio formats.
A trial version of Qudos System 2 is also included. This powerful application facilitates efficient and effective operation of the key aspects of an integrated compliance and risk management system e.g. document management, audits, corrective action, preventive action, incident investigation, meetings, training, risk assessment, supplier assessment and more.
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