| Altoona Hospital |
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Altoona Hospital is using DocuWare to successfully manage outpatient medical records. Document retrieval time has been substantially decreased giving medical personnel faster access to important information and improving the patient- doctor relationship. The records no longer need to be microfilmed, reducing the time frame between processing and transferring them to long- term storage. More efficient work processes have increased job satisfaction, which has been reflected in lower personnel costs. |
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| Country: |
United States |
| Industry: |
Healthcare |
| Application: |
Accounting |
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Solution Requirements
The hospital's outpatient medical files are made up of all types of documents, such as outpatient surgeries, same day surgeries, ER observations, chemotherapy treatments, dialysis reports and other documents. The files range in size from a few sheets to hundreds of pages. With 100 plus outpatient procedures performed a day, the staff is constantly busy filing new procedures and pulling patient medical history requests.
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Solution
IMR Limited, an Authorized DocuWare Partner in Harrisburg, Pennsylvania installed Altoona's DocuWare solution, which consisted of a DocuWare System License, five READ-ONLY licenses, eight FULL FUNCTION licenses and the DocuWare modules ACTIVE IMPORT and CDMAKER. Additionally, one Canon 5080 color scanner and three black and white Canon 5020C scanners were purchased as part of the solution.
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The Benefits in Detail
Since implementing DocuWare, document retrieval time has been reduced from 12 minutes to just seconds and physicians and healthcare workers have fast access to important medical information. The DocuWare system also sped up document input time. Because scanning and automatic indexing is so much faster than filing, the staff can now be more proactive in addressing other issues. Additionally, re-filing paper records has been eliminated, increasing job satisfaction and lowering employee stress levels. |
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Testimonial
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Will Showalter,
Chief Information Officer:
"DocuWare is a very cost- effective imaging capturing software that fits our department's needs as a complete storage database and retrieval system." |
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