One of the important benefits of electronic document management is being able to access documents online, regardless of location. The DocuWare 5 Client can have authorized access to file cabinets and documents in the central document pool over the Internet from anywhere in the world and with full functionality. All you need is the right IP address configured on the client PC.

Description

Synchronize file cabinets
File cabinets at different locations can also be synchronized with one another. A finely granulated system of rules determines which documents in a file cabinet in the central document pool are to be synchronized with the file cabinet at a branch location in the next synchronization run, and vice versa. This ensures that the head office and the branch can conveniently work with the same documents with minimum response times and without overloading landlines. This is an optimum way of integrating both domestic and foreign branches and subsidiaries in your document management system.

Work offline on a laptop
DocuWare uses the same synchronization technology to integrate mobile users on laptop PCs. Sales people or engineers at job sites need all the information about their customers to be up to date at all times. E-mail and other documents they create themselves are filed in the laptop file cabinet. Then, at the next synchronization, they are automatically transferred to the office, where they become available to inhouse staff. The fact that both inhouse staff and staff in the field have access to the same, complete information, improves not only your customer service but employee satisfaction as well. And it also means you can extend your workflow processes to include mobile users.

Remote location workflow processes
The DocuWare architecture makes it easy to extend document-based processes to home offices and other remote workstations. Mobile users can be integrated: quotes and invoices can now be approved offline on the laptop; the workflow step is then transferred to the office during the next synchronization, where DocuWare continues the workflow. Including remote workstations and mobile users in the electronic process control adds even more to the efficiency of this system when compared to paper-based workflows.

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