Every business and organisation can experience a serious incident that can prevent it from continuing normal operations. This can happen any day at any time. The potential causes are many and varied: flood, explosion, computer malfunction, accident, grievous act..the list is endless. It is vital that the organization takes the development and maintenance of the disaster recovery plan seriously. It is not a task that can be left and left until someone finds the enough time to deal with it. A serious incident can of course occur at any time.

Document Management Systems that have been developed from basic archival and retrieval systems of document images have now been developed into mission critical operational applications. Standard maintenance contracts are designed to minimise the impact of an occasional malfunction failure of both hardware and software. They do not cover such hazards as damage by fire, smoke, flood, lightning strikes, electrical failures, collisions, explosion, burglary, computer theft, malicious damage or deliberate sabotage.

i-file  can offer a tailored Disaster Recovery Service. This could cover a complete system or could be for a single peripheral only.  i-file will arrange for the next-day installation of an alternative system, or unit, at the client's premises or at another facility. This service is intended to allow critical applications to continue while longer term solutions are organised.

The  i-file Disaster Recovery package includes:

• Speedy Hardware Replacement
• On-site installation
• Assistance with System and Data Recovery
• Continuity of on-site maintenance
• Options to extend equipment loan
• On-going consultancy

If you would like to find out further information, please contact us.